Returns & refunds

Withdraw from a purchase

Tell us you wish to withdraw from an online purchase. You do not need to give a reason.

Purchases are not open yet. You can prepare and download the model statement; online submission will be activated before sales open.

  1. 1. Details
  2. 2. Review and confirm

For all items, enter “Whole order”. For a partial return, identify the items and quantities.

We use these details to process your withdrawal and acknowledgement, not for marketing. Privacy policy

You may also use another unambiguous statement by email or post. This model is not the only permitted method.

You may email your statement to clothesupport@gmail.com.

Model form in our terms